Signs you need this repair
- The console powers on but the TV shows "no signal" or a black screen
- The picture flickers, sparkles or cuts out
- The picture only appears when the cable is held at an angle
- Pins inside the HDMI port are bent, missing or pushed in
- Lines, wrong colours or a picture that fails at higher resolutions
What the work involves
- We test with a known-good cable and screen first, to rule out your TV and lead
- The port is inspected under magnification
- A damaged port is removed from the main board and a new one soldered in
- If the port is sound, the video circuit behind it is checked
- The console is tested on a TV before it leaves the bench
What it costs
Guide prices before VAT. The quote we give you at the start is the price you pay, with no hidden extras.
| Repair | What it covers | Guide price |
|---|---|---|
| Video fault repair | No picture, flickering or lines on screen, including damaged HDMI ports | £79 to £95 + VAT |
What we cover
PS5, PS5 Slim, PS5 Pro, PS4, PS4 Slim, PS4 Pro, PS3, Xbox Series X, Xbox Series S, Xbox One, Xbox 360, Nintendo Switch, Switch OLED, Switch Lite and Switch 2.
Getting it to us in South East London
Both of our sites are in South East London, and you can post your console or PC from anywhere.
Beckenham drop-off, BR3
21 Village Way, Beckenham, Kent BR3 3NA. Drop-off is by appointment, so please call first.
Workshop, Bermondsey SE1
80 Willow Walk, Unit 1, London SE1 5SY. This is where the repairs are carried out and where mail-in repairs are sent.
Collection and post
Ask about collection within 10 miles of Beckenham, or post it to the workshop with a note of your name and phone number.
We cover South East London, including Beckenham, Bromley, Penge, Sydenham, Crystal Palace, Forest Hill, Catford, Lewisham, Blackheath, Greenwich, Deptford, Bermondsey, Peckham, Camberwell, Dulwich, Eltham, Woolwich, Croydon, West Wickham and Orpington.
Questions about this repair
How do I know it is the port and not the cable?
Try another HDMI cable and a different input on the TV. If the console lights up as normal and there is still no picture, the port or the video circuit is the likely cause.
Can an HDMI port really be replaced?
Yes. The port is a soldered component on the main board. We replace it at component level, so you keep your console, your games and your saves.
How long does it take?
Workshop repairs are normally back with you within 24 to 48 hours. We give you a date with your quote.
Is the repair guaranteed?
Yes. All our work is guaranteed, including the parts we use.
Get a free quote
Tell us the model and what it is doing. We reply with a price and how to get it to us.
Beckenham drop-off, by appointment
21 Village Way
Beckenham
Kent BR3 3NA
Workshop and mail-in repairs
80 Willow Walk, Unit 1
London SE1 5SY