Signs you need this repair
- The fan runs flat out within minutes of starting a game
- A "too hot" warning appears, then the console switches off
- Games stutter, freeze or crash after the console has warmed up
- The case is hot to the touch around the vents
- It only misbehaves in demanding games, not on the home screen
What the work involves
- The console is fully stripped down, not just blown out through the vents
- Dust is cleared from the fan, heatsink and air channels
- Dried-out thermal compound on the processor is replaced
- The fan is checked and we tell you if it needs replacing
- The console is tested under load before it leaves the bench
What it costs
Guide prices before VAT. The quote we give you at the start is the price you pay, with no hidden extras.
| Repair | What it covers | Guide price |
|---|---|---|
| Overheating repair | Loud fans, heat warnings and consoles that shut down mid-game | £65 + VAT |
What we cover
PS5, PS5 Slim, PS5 Pro, PS4, PS4 Slim, PS4 Pro, PS3, Xbox Series X, Xbox Series S, Xbox One, Xbox 360, Nintendo Switch, Switch OLED, Switch Lite and Switch 2.
Getting it to us in South East London
Both of our sites are in South East London, and you can post your console or PC from anywhere.
Beckenham drop-off, BR3
21 Village Way, Beckenham, Kent BR3 3NA. Drop-off is by appointment, so please call first.
Workshop, Bermondsey SE1
80 Willow Walk, Unit 1, London SE1 5SY. This is where the repairs are carried out and where mail-in repairs are sent.
Collection and post
Ask about collection within 10 miles of Beckenham, or post it to the workshop with a note of your name and phone number.
We cover South East London, including Beckenham, Bromley, Penge, Sydenham, Crystal Palace, Forest Hill, Catford, Lewisham, Blackheath, Greenwich, Deptford, Bermondsey, Peckham, Camberwell, Dulwich, Eltham, Woolwich, Croydon, West Wickham and Orpington.
Questions about this repair
Is it safe to keep playing on a console that overheats?
Not for long. Each shutdown is the console protecting itself, and repeated heat is what damages the chips and the board. Stop gaming on it until it has been cleaned.
Will I lose my games or saves?
No. A cooling service does not touch the storage, so your games, saves and settings stay as they are.
How long does it take?
Workshop repairs are normally back with you within 24 to 48 hours. We give you a date with your quote.
Is the repair guaranteed?
Yes. All our work is guaranteed, including the parts we use.
Get a free quote
Tell us the model and what it is doing. We reply with a price and how to get it to us.
Beckenham drop-off, by appointment
21 Village Way
Beckenham
Kent BR3 3NA
Workshop and mail-in repairs
80 Willow Walk, Unit 1
London SE1 5SY