Signs you need this repair
- No power, no display, or it will not get as far as Windows
- High temperatures, thermal throttling and noisy fans
- Crashes, freezes and blue screens when a game is running
- Graphics faults: artefacts, black screens and driver errors
- Windows, driver and BIOS problems after an update
What the work involves
- The PC is tested part by part: power supply, motherboard, memory, graphics card and storage
- The faulty part is identified and you get a price before it is replaced
- Cooling is serviced: fans, pumps and fresh thermal paste
- Windows, drivers and the BIOS are repaired or updated where they are the cause
- The PC is tested under load before it goes back
What it costs
Guide prices before VAT. The quote we give you at the start is the price you pay, with no hidden extras.
| Repair | What it covers | Guide price |
|---|---|---|
| Will not start up | No power, no display, or stuck before Windows loads | £79 to £135 + VAT |
| Overheating | High temperatures, loud fans, frame rates that fall away after a few minutes | £135 to £165 + VAT |
| Cleaning and refurbishing | A physical clean and refurbish of the whole machine | £110 + VAT |
| Virus, spyware and malware removal | Pop-ups, a hijacked browser, or a PC that has become unstable | £45 to £90 + VAT |
| Remote diagnosis | Software and Windows faults diagnosed over the internet | £45 + VAT |
| Data recovery | Deleted files on a standard hard drive, including up to two hours of work. The first consultation is free. | From £99 + VAT |
What we cover
Self-built and custom-built gaming desktops, boutique builds and off-the-shelf gaming PCs, with air or liquid cooling.
Getting it to us in South East London
Both of our sites are in South East London, and you can post your console or PC from anywhere.
Beckenham drop-off, BR3
21 Village Way, Beckenham, Kent BR3 3NA. Drop-off is by appointment, so please call first.
Workshop, Bermondsey SE1
80 Willow Walk, Unit 1, London SE1 5SY. This is where the repairs are carried out and where mail-in repairs are sent.
Collection and post
Ask about collection within 10 miles of Beckenham, or post it to the workshop with a note of your name and phone number.
We cover South East London, including Beckenham, Bromley, Penge, Sydenham, Crystal Palace, Forest Hill, Catford, Lewisham, Blackheath, Greenwich, Deptford, Bermondsey, Peckham, Camberwell, Dulwich, Eltham, Woolwich, Croydon, West Wickham and Orpington.
Questions about this repair
Do I need to bring the whole PC?
Yes, the tower and its power cable. Faults often come from how parts work together, so we test the complete machine. You can leave the monitor, keyboard and mouse at home.
Will I lose my games and files?
Not for a hardware repair. We do not wipe or reinstall anything without asking you first.
How long does it take?
Workshop repairs are normally back with you within 24 to 48 hours. We give you a date with your quote.
Is the repair guaranteed?
Yes. All our work is guaranteed, including the parts we use.
Get a free quote
Tell us the model and what it is doing. We reply with a price and how to get it to us.
Beckenham drop-off, by appointment
21 Village Way
Beckenham
Kent BR3 3NA
Workshop and mail-in repairs
80 Willow Walk, Unit 1
London SE1 5SY